This owner probably bought it new and only had it fitted a few times. There are a few scratches on the side of the case, but it is basically a completely unpolished product that has never been finished! There is one scratch on the windshield. (It's a very nice watch, and I'm sure it will look even better if you replace it with an old-fashioned dome-shaped windshield. *The watch comes with a warranty card and a storage bag that seems to have come with the watch when it was sold.